The extensive customer support cell help to respond and deliver promptly and comprehensively. An exclusive Customer Support Cell is set-up in Pune, with personnel having experience of average 15 years in building and servicing cleaning machines at Imeco. This invariably renders prompt and comprehensive support to clients.
Customer satisfaction is the key objective of all our acitivities. It is the management's philosophy and operating methodology that every employee takes responsibility for management and control of quality of their activities and strives to continually improve the quality of those activities.
The philosophy is based on the belief that all business activities are viewed as processes. All processes can be monitored and continually improved. The responsibility for process improvement is given to those who are associated with the process, and in this way every individual is charged with achieving continous improvement in all of our products and services.